Privacy Policy of ThetaLabs

Last updated: June 18, 2024

Welcome to ThetaLabs, a SaaS platform provided by v37, LLC ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us and information that we collect automatically when you use our services.

1.1 Information You Provide

Account Information: When you create an account, we collect your name, email address, and other information you provide.
Brokerage Account Information: To use our services, you connect your brokerage account via API. We do not store your brokerage login credentials.

1.2 Information We Collect Automatically

Usage Data: We collect information about your interactions with our services, including pages visited, time spent on the site, and other usage metrics.
Device Information: We collect information about the device you use to access our services, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services. Specifically, we use your information to:

Provide and manage your account
Facilitate option trading through your connected brokerage account
Analyze usage patterns to improve our services
Monitor and ensure the security of our services

3. Analytics and Monitoring Tools

We use the following tools to analyze and monitor our services:

Plausible: We use Plausible for website analytics. Plausible collects non-personal data such as page views, referral sources, and time spent on pages.
Datadog: We use Datadog to monitor the performance and security of our services.
Sentry: We use Sentry to track and fix errors in our application.

4. Affiliate Programs

We participate in an affiliate program provided by Lemon Squeezy. This program tracks users locally and communicates with Lemon Squeezy to recognize referrals. No personal data is shared with Lemon Squeezy.

5. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

To comply with legal obligations
To protect and defend our rights and property
With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

7. Your Rights

You have the right to access, correct, or delete your personal data. You can manage your account information through our website or contact us for assistance.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@thetalabs.app

Address: v37, LLC, 651 N Broad St, Suite 206, Middletown, DE 19709, USA